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  • Terms and Conditions

Terms and Conditions

  1. Interpretation
    • Unless accepted by the company in writing no variation or modification of these Terms and Conditions will bind the Company.
    • “Company” means Lab Supply Ltd.
    • “Customer” means the party placing the order to purchase the goods.
    • Words importing the singular shall include the plural and vice versa.
    • Any obligation not to do anything shall be deemed to include an obligation not to suffer permit of or cause that thing to be done.
  2. Orders
    • A contract to purchase or demonstrate goods will exist upon acceptance by the Company of the Customers order.
    • An order may be made by the Customer orally or in writing and upon acceptance by the Company shall incorporate these terms and conditions.
    • Once the Company has processed an order, it cannot be cancelled by the Customer without the company’s pre- approval.
  3. Payment
    • Unless otherwise agreed by the Company in writing, all orders must be paid for in full on delivery.
    • If the Company grants credit to the Customer the terms of such credit shall be payment in full without deduction by way of set off, counter claim or other, on or before the 20th day of the month following the date of invoice.
    • If payment in full is not received on due date the Company may:
      • repossess the goods as per clause five (5) herein
      • withdraw any credit arrangement
      • charge the Customer interest on all monies outstanding to the Company (including monies owed from previous orders) at the rate of five (5) per cent per month from the due date for payment until paid
      • charge the Customer all expenses and legal costs incurred by the Company as a result of the Customer’s default
  4. Prices & Currency

    All prices displayed are in the New Zealand Dollar and we only process transactions in the New Zealand Dollar for delivery in New Zealand.

    All prices quoted or listed are exclusive of Goods and Services Tax (GST).
  5. Deliveries and Return of Goods
    • The Customer’s order shall indicate the place for delivery of the goods and delivery shall be completed upon arrival of the goods at the place specified by the Customer
    • The Company will use its best endeavours to deliver goods on the date/s requested by the Customer but shall have no liability whatsoever if unable for any reason to do so.
    • For credit card purchases, the Company will charge $13 freight on orders below $150 and no freight on orders about $150. Additional freight charges may be applied to hazardous goods or delicate goods as notified by the Company to the Customer.
    • The return of goods shall be at the Company’s sole discretion.
    • Risk in the goods shall pass to the Customer upon delivery.
  6. Title to the Goods
    • Ownership in the goods sold shall not pass to the Customer until the Customer has paid all monies owing to the Company
    • Until ownership passes, the Customer agrees the Company is permitted at any time to enter into or onto the Customer’s premises or land to inspect and/or repossess the goods.
    • The Company shall be entitled to repossess the goods at ant time after:
      • the due date for payment of any of the goods
      • the commencement of winding up, liquidation or insolvency of the Customer .
      • an act of bankruptcy is committed by the Customer
      • any attempt is made by the Customer to enter into a scheme of arrangement for payment of creditors.
  7. Liability
    • The Company’s liability for any loss, damage or injury arising directly or indirectly from any defect or non-compliance in the goods or any other breach of the Company’s obligations herein, shall be limited to the manufacturer’s warranty on such goods. The Company itself shall have no liability whatsoever.
    • The Company will not be liable for any consequential, indirect or special damages or loss of any kind whatsoever to the Customer nor loss to the Customer’s servants, agents or purchasers for any loss, damage or injury arising from any defect or non-compliance of the goods.
    • The Customer indemnifies the Company against all & any claims by the Customer’s servants, agents, purchasers or other persons with respect to any loss damage or injury arising from any defect or non-compliance of the goods.
  8. Changes to Terms and Conditions 

    We reserve the right, at any time, to modify, amend or update these terms and conditions without notice.

  9. Jurisdiction

    The governing law is the law of New Zealand. 

    It is a condition of sale that the Consumer Guarantees Act 1993 will not apply to any goods or services acquired for business purposes.

    10. Privacy Policy

    Payments are processed through the secure DPS Payment Express system. Any credit card details stored for payments are done so on the DPS system. No credit card information is stored by us.

    We collect personal information from you, including information about your:

    • Name, organisation

    • Contact information

    • Computer or network

    • Interactions with us

    • We collect your personal information in order to:

    • Process your orders and fulfil your requirements

    Providing some information is optional but if you choose not to enter address for service, we'll be unable to do goods fulfilment.

    We keep your information safe by storing it on our secure ERP system and limiting staff access to ERP as strictly necessary .

    When you register for an account, we automatically tick yes for subscription to our newsletter but you can untick upon request if you do not want to receive communications from us. You can also unsubscribe at any time at the bottom of the email when you receive it.

    You have the right to ask for a copy of any personal information we hold about you, and to ask for it to be corrected or deleted at any time. If you’d like to ask for a copy of your information, or to have it corrected, please contact us at info@labsupply.co.nz, or 0800 522 787, or PO Box 7051, Dunedin 9011.



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